Department of Information Technology Services
Department of Information Technology Services (DIT) is a university-wide department within the remit of the Vice-Rector for Internal Affairs. This department was created by merging individual faculty and rectorate IT departments.
The core areas of the activity are the management of information, communication and multimedia technologies across the university. According to the needs of the university management, the DIT department prepares studies of information technology development at UHK. It also creates and participates in the university development projects and participates in other projects outside UHK.
UHK Service Centre is a part of the DIT-wide university department.
Furthermore, there is a lot of useful instructions in the section IT user guides.
You can use the DIT UHK helpdesk or the DIT helpdesk instructions for submitting requests related to applications or failures of computer and audio-visual equipment at the University of Hradec Králové.
Overview of Managers of Individual Buildings
Individual employees are responsible for the administration of the ICT and AV equipment in individual buildings within the End User Support Section at DIT.
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Responsible Staff |
Substitutes |
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A building – |
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E building – |
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B building – |
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F building – |
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H building – |
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Building J – |
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K building – |
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P building – |
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R building – |
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S building – |
Services provided by the DIT Section
- Operation of computer technology and software according to user needs,
- Support for information technologies users,
- User support with the operation of the UHK fixed and wireless networking,
- Providing user support for working with UHK information systems,
- Counselling - assistance in training users, solving technical problems,
- Preparation, coordination and elaboration of technical specifications for tenders,
- Management of mobile phones and of the mobile phones benefit program for employees,
- Technical arrangement of sound engineering and projection techniques for UHK educational, professional and social events within normal working days,
- Records and administration of copyrighted works in the UHK records,
- Prophylaxis of the classroom multimedia equipment.
- Servers management,
- Network technology management,
- Databases management,
- Directory services management,
- Mail infrastructure management,
- Economic systems management,
- E-learning system management,
- Systems virtualization, cloud services.
- The information system operation of the study agenda and related applications,
- Administration and development of library systems,
- Administration of the UHK web presentation, development and maintenance of the web applications,
- Identity management and system data integration,
- Identity cards and access system agenda management,
- Analytical and programmatic solutions to tasks for the university needs,
- Processing and safe transmission of the data to external institutions.
A complete range of services provided by DIT can be found in the Catalogue of Services tab.
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