About Us

The Centre for Information Technologies (CIT) is a centralized department within the responsibility of the Vice-Rector for Internal Affairs. This department was established in 2014 by the unification of individual faculty and rectorate IT departments. The priority of the department is to maintain the continuity, quality, and scope of services provided by IT departments within each faculty of the university until 2013, to speed up the processing and recording of individual requirements, to reduce operational ICT costs.

CIT Internal Structure

The CIT university-wide department consists of four sections, which are to cooperate with each other and provide ICT services across UHK.

  • Operation of computer technology and software according to user needs,
  • Support for information technologies users,
  • User support with the operation of the UHK fixed and wireless networking,
  • Providing user support for working with UHK information systems,
  • Counselling - assistance in training users, solving technical problems,
  • Preparation, coordination and elaboration of technical specifications for tenders,
  • Management of mobile phones and of the mobile phones benefit program for employees,
  • Technical arrangement of sound engineering and projection technologies for UHK educational, professional and social events within regular working days,
  • Records and administration of copyrighted works in the UHK records,
  • Prophylaxis of the classroom multimedia equipment.
  • Servers management,
  • Network technology management,
  • Databases management,
  • Directory services management,
  • Mail infrastructure management,
  • Economic systems management,
  • E-learning system management,
  • Systems virtualization, cloud services.
  • Management of the IS for study agenda and related applications,
  • Administration and development of library systems,
  • Administration of the UHK web presentation, development and maintenance of the web applications,
  • Identity management and system data integration,
  • Identity cards and access system agenda management,
  • Analytical and programmatic solutions to tasks for the university needs,
  • Processing and safe transmission of the data to external institutions.

 

Catalogue of the primary applications and services provided

The core areas of the activity are the management of information, communication and multimedia technologies across the university. According to the needs of the university management, the CIT department prepares studies of information technology development at the UHK. It also creates and participates in the university development projects and participates in other projects outside UHK.

Application/Service Description
Accounting and human resources Comprehensive processing of economic documents, accounting, personnel and payroll agenda.
Management information system Data analysis for strategic decisions making and planning.
Full cost calculation Application of methodology to determine full cost in the university conditions.
Registry service Records of documents delivered and arising from university activities.
Study system Administration of the study agenda.
Postal services Office 365 management, management of workgroups shared mailboxes.
Library system and databases Administration of library catalogues, on-line catalogue of books and publications, scientific databases.
Telephone services Telephone exchange, tariffing, mobile service management.
Access system for buildings and parking lots, camera systems Access barriers for the UHK area, card readers for classrooms, control of cabinets, camera systems.
File services Shared folders of workstations, shared folders for learning support, multimedia archive, accreditation material repository, user home folders.
Print services Print servers and printers management.
Cloud and virtualization services Creating project servers, managing servers for virtual desktop management, support of the connection to the Office 365 services, Cesnet OwnCloud.
Licensing services Administration of the licence servers and administration of the licence agreements (MS EES, IBM Statistica, SolidWorks, PowerDesigner, Autodesk).
Bibliographic database Centralized collection of publication and scientific data.
HelpDesk On-line entry of IT requirements.
E-learning System and Moodle courses administration, Maple T.A. - testing Mathematics.
Timetables Server and application for creating the timetables management.
Theses System for plagiarism detection.
Internships Internships records.
WWW portal and intranet UHK website and related intranet web applications (reporting defects, meal vouchers, list of authors' publications, etc.).
Separate web applications Work records.
Records of the university qualification theses, reservation system of the UHK Archive research room.
System for ordering business trips.
Fault recording system for the UHK buildings.
Ordering system for the benefit program mobile SIM cards for employees.
Print and copy management system linked to Forkys application.
Project portals and services Web portals of scientific boards, web personal pages, project websites.
Antivirus services Central antivirus solutions for end stations and servers.
New applications development Development and deployment of the required internal applications.

  

Service Description
Network services Network elements (routers, switches, WiFi access points) - realization of local computer network, internet connection, WiFi connection.
VPN device - connection from the external network to the local UHK network environment.
DNS domain service - ensuring and managing domain names services and IP address translation of the network nodes.
DHCP services - automatic configuration of the device network interface.
Security Firewalls - network traffic security solutions.
Managing federated services Linking local login accounts to Office 365.
User authentication in SHIBBOLETH/EDUID project (e.g. for users’ access to OwnCloud).
Directory services Creating and managing objects in the organizational structure - user accounts, creating groups and managing individual permissions, group policies, login scripts.
Certificate services Management of local certificates and process of requests for publicly trusted TCS certificates.
Virtualization Infrastructure for servers and desktops virtualization, private cloud.
Databases Managing database basis for provided applications and services.
Incident management Incident solutions and systems monitoring.
Deployment management Deploying security and update packages for operating systems, applications and application server, installing computer templates.
Backup Servers’ backup, backup of shared storage and home folders.
Hardware Type Description
Networking Cabling systems, optical routes, metropolitan network, wireless technology.
Active elements Management and maintenance, computer network traffic management.
Physical servers Management and maintenance.
Disk array Management and maintenance.
Backup hardware Management and maintenance of backup tape libraries, servers.
Telephone exchanges and telephones Management and maintenance.
Backup power supplies Management and maintenance.

 

You can find a complete list of services in the attached Catalogue of Services.

Download files

Type Name Date Size

Rules for Operating Information and Communication Technologies

11/27/2019 1015.11 kB

Catalogue of Services

10/28/2019 506.01 kB

Section navigation: Department of Information Technology Services